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Privacy Policy

At Template1Minutes.com, we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and share your information when you make a purchase through our website — especially when you use Razorpay and UPI payment methods.


1. Scope

This section applies to all users who make purchases on Template1Minutes.com using Razorpay or any UPI-based payment option.
By completing a transaction on our site, you agree to the collection and use of information in accordance with this Privacy Policy.


2. Information We Collect

When you make a payment through Razorpay (including UPI), we may collect the following details:

  • Personal Details: Name, email address, and mobile number.

  • Payment Details: UPI Virtual Payment Address (VPA), bank name, transaction ID, payment amount, and timestamp.

  • Technical Data: Device type, IP address, browser information, and operating system used during checkout.

  • Compliance Data: In certain cases, information required for verification or KYC (such as PAN or Aadhaar), if mandated by Razorpay or the bank.

  • Transactional Metadata: Order ID, invoice details, and reference numbers used for reconciliation.

We do not collect or store your full bank account number, UPI PIN, or card information on our servers. All sensitive payment information is handled directly by Razorpay in compliance with RBI and NPCI security standards.


3. Purpose of Data Collection

We use the above information for:

  • Processing your order and facilitating secure payment.

  • Verifying transactions and preventing fraud or unauthorized activity.

  • Sending order confirmations, receipts, and product download links.

  • Processing refunds, chargebacks, and reconciliation with Razorpay.

  • Maintaining accounting and tax compliance records.

  • Meeting our legal, regulatory, and auditing obligations.


4. Data Sharing and Disclosure

We only share your information when necessary to complete your payment or comply with legal obligations:

  • With Razorpay: For payment processing, verification, and fraud prevention.

  • With Banks and NPCI: For UPI settlement and compliance with payment network rules.

  • With Legal Authorities: When required under applicable law or government orders.

  • With Service Providers: Such as web hosting, analytics, and email notification partners — all bound by confidentiality agreements.

We never sell, rent, or trade your personal information to third parties for marketing purposes.


5. Data Retention

We retain payment and transaction data only for as long as necessary to:

  • Fulfill the purposes stated above, or

  • As required by financial, accounting, or legal regulations (typically 7–10 years).

After the retention period, data is securely deleted or anonymized for analytical use.


6. Data Security

We implement strict security measures to protect your personal information:

  • All payment data is transmitted using SSL/TLS encryption.

  • Sensitive details are handled directly by Razorpay’s PCI-DSS compliant servers.

  • Access to data is restricted to authorized personnel only.

  • Regular audits and system monitoring help prevent unauthorized access or misuse.

However, please note that no online transmission or storage method is 100% secure, and we cannot guarantee absolute protection.


7. Your Rights

As per applicable data protection laws, you have the right to:

  • Access, review, or correct your personal data.

  • Request deletion or restriction of processing (subject to legal recordkeeping obligations).

  • Withdraw consent for future data use (except where required for ongoing transactions).

  • Lodge a complaint with the relevant data protection authority if you believe your rights are violated.

For such requests, please contact us at [support@template1minutes.com].


8. Third-Party Services (Razorpay)

All Razorpay transactions are subject to Razorpay’s own privacy and security policies.
You can review their policy here: https://razorpay.com/privacy

We encourage you to read Razorpay’s privacy notice to understand how your payment information is processed and safeguarded by them.


9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices.
The latest version will always be available on this page, and any material changes will be communicated via email or on-site notice.


10. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please reach out to us at:

Template1Minutes.com
Email: support@template1minutes.com
Website: https://template1minutes.com

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